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Freshservice

Freshservice is an online cloud-based IT Helpdesk which is ITIL ready.
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Freshservice
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INTEGRATIONS

Ways to use our Integrations

INTEGRATION
ACTIVITY

Send a message flow to a chat on ChatDaddy when there is a new ticket is created in Freshservice on Freshservice

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Send a message on ChatDaddy when a Ticket is updated on Freshservice

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Add a tag to contact on ChatDaddy when a new User is created on Freshservice

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Create a contact on ChatDaddy when a user is updated on Freshservice

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Add Private or Public notes to a Freshservice Support Ticket on Freshservice when new contact created on ChatDaddy

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Allows you to create a Requester in Freshservice for your support domain on Freshservice when contact tag is updated on ChatDaddy

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Create a ticket in Freshservice for your domain on Freshservice when new tag created on ChatDaddy

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on Freshservice when new team member is added on ChatDaddy

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How It Benefits Your Business

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Automate the mundance

Most businesses operate using a range of manual tasks, with staff rekeying information from one app into another, or retyping the same message, which is extremely inefficient. With ChatDaddy’s integration, you can help your business save time and remove human errors. You can trigger a message drip or notification to run in Chatdaddy from all sorts of events, from receiving an email, adding a row to a spreadsheet, updating a record in a CRM, receiving an appointment, or creating a financial transaction in an accounting app.

Scale your business

Growing a business can be challenging, especially if team members are spending more time on admin than the stuff you would rather they were doing. Reviewing your processes, streamlining them, and then using ChatDaddy to automate them will free up time for staff to concentrate on the core business.  They can get back to being creative, or looking at the big picture, rather than drowning in a mountain of paperwork. As you grow, you can already support the increased business as it will be handled by automation rather than needing to hire more people.

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Increase conversion rates

With an eCommerce WhatsApp Chatbot, your business can send payment reminders, offer incentives to create a sense of urgency, and answer questions that your customers might have. ChatDaddy is also ideal for sending handy reminders for calls, meetings, and any other appointments which you don’t want to forget. Connect with your calendar app and send notifications or send message drips, it’s like having a personal assistant!

Streamline your customer onboarding

Making a sale is great but it usually triggers a series of tasks to get the new customer set up on various systems and send them information about how you’ll work with them.  You may need them to sign a contract and set up some initial workshops.  All of this can be automated, from calendar management to creating Zoom meetings, sending emails, and updating your CRM.  You’ll never forget a step in the process, will save a load of time, and have peace of mind that the data is accurate.

Get more testimonials

Testimonials are key for winning new business and satisfied customers are usually more than happy to provide one, but many businesses don’t ask for them.  Using an automated workflow at the end of a project or after selling a product makes it really easy to get valuable testimonials. You can send a sequence of WhatsApp messages using ChatDaddy to make the request, follow up if needed to remind your customer, and the content can include links to your Google business page, an industry review site, your Facebook page, or LinkedIn profile.

Our Business

Application

Send Payment Reminder
发送确认付款通知
发送取消订单的通知
发送送货通知
自动通知
发送会议确认信
Send appointment (meeting dial-in or business location) details
发送通话、会议和其他预约的提醒信息
发送个性化的信息
客户状态更新通知
分配给客户的队友
标签客户
增加CRM数据库
客户状态更新通知
分配给客户的队友
标签客户
增加CRM数据库
INTEGRATION

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